Taxi Industry conducts AUSPOLL.

The VTA in conjunction with consultation from operators has taken the initiative and conducted its own independent polls- Customer satisfaction.

The results are very interesting:

82% of Victorians rated Victorian cabs as good, fair or excellent

92% of regional Victorians rated Victorian Cabs as good, fair or excellent

73% of respondents who have caught a taxi in another state believe the Victorian service is better or equal to those in other states.

58% of Victorians expect drivers to know more than 100 locations of significance on the first day of work.
60% of Victorians believe that improving pay and conditions for drivers would subsequently improve the service.

The VTA and Taxi Operators are in conjunction conducting further polling to ascertain customer satisfaction.